Customer Testimonials
Friendly and very helpful
All in all, Mike Bass Mazda just does a great job taking care of their customers with amazing attention to every detail.
Sean Smith made buying my new 2026 mazda3 preferred an excellent experience. I wanted to wait a week after taking the car home to live with it before writing this and I am incredibly happy with my decision. From start to finish, the process was seamless. He has outstanding product knowledge, answer all my questions and kept the entire sale quick, polite and stress free. The dealership itself was clean and well organized. I would absolutely buy a car from here again. Thank you for the fantastic service.
Quick and friendly staff. Got my Mazda3 the next day.
They treated me with respect, it was not a pressure sale, they were knowledgeable and a special call out to Dave Golini-thank you!!
We had the best car buying experience here. They did not pressure us they were very informative and it was literally in and out. They didn’t try to get over on us and I would recommend to anyone. Our sales guy was Johnny Long, he was great!
Had a great experience at Bass Mazda. I would highly recommend this dealership. Researched cars at several different auto makers and found the Mazdas as being the top of the line for safety, comfort and really nice looking cars. My sales person Benjamin was great and the account Manager Andrew Hall was simply the best. Great to work with and the easiest purchase I have ever had.
Repair was made efficiently and was exactly what we were told would be done and would cost. Friendly, knowledgeable and professional staff.
Staff are great. Very knowledgeable about there cars.
I had a scary moment today driving home I had a tire pressure warning, air was leaking fast from my front tire. I was able to get it replaced with my spare tire at Walmart. Called Bass Mazda in the afternoon and they were able to replace with a new tire the same day. Excellent service thank you!
Bart and margie are great to work with!!!!
Excellent experience overall! This is our second Mazda purchase. We were happy to return to Mike Bass. The sales staff and service department have been amazing!
I have a 2018 Mazda6 that was leaking coolant. Local mechanic pointed out that the car may qualify for extended warranty coverage for a defect motor (head gasket maybe, clearly I am clueless when it comes to these things). I had used Bass before for warranty work so I had the car towed there.
I could not have imagined a more pleasant experience. The service team (Bart and crew) were awesome. They are obviously knowledgeable as Mazda experts. They shined the most with their communication. In other words, they know how to take care of customers.
Car is running great!
Top ... Read More Google - Aug 28, 2026
Always the BEST service experience ! And the best sales people. Everyone is highly skilled.
I had a great experience.
Bass Mazda is friendly and helpful. I brought my Mazda 3 in for regular maintenance and they did a fantastic job!
Absolutely the best car buying experience ever! Sean Smith and Andrew Hall were so attentive and patient. There was no pressure or back and forth games. Truly refreshing. Sean went above and beyond to sit with us and explain EVERY feature and system setting! If you want an honest straightforward car buying experience I recommend you give them a try.
Bart is the best service manager I've worked with during the past 10 years I've had my 2 Mazda vehicles serviced. He goes over the inspection report, explaining recommendations so I'm aware of maintenance work. If repairs are needed there isn't high pressure to have them done immediately. He provides a written estimate. When scheduling, if requested, a loaner car has been provided. Lastly my cars are ready as promised and washed.
They synced my new phone to the Mazda
Extremely helpful at service desk
I went to get the software upgraded. My phone wouldn’t sync with Bluetooth. It would have cost close to $200, but the mechanic fixed the problem without the update. They are very honest and thorough.
Outstanding service.
Bass Mazda has provided excellent service on my vehicles for the past 9 years. The staff is always friendly and their service is great!
Very polite Knowledgeable
Service dept. quick and efficient
Faster and more thorough than other Mazda dealerships. Very nice staff. Cost was exactly as quoted.
The service was quick and the staff was friendly!
Bart greeted with a friendly welcome, explained the work that would be completed, and invited me to wait in the customer lounge. When the work was done everything was explained. Best service visit ever.
Excellent experience with the Service Manager at Bass Mazda. He went out of his way to fit my car into an already busy schedule, and I truly appreciated the extra effort. Professional, courteous, and top-notch customer service. Highly recommend!
Experience at Bass Mazda was fantastic. Sales person and finance person were patient and nice. Everything was done carefully and I was driving home the new 2026 CX-5 in a hour.
Everyone was great. Sean and Andrew made the lease easy and painless.
I've been very happy with the service I always receive on my 2021 Mazda CX30. They are thorough, explain results from routine service appointments, and provide a visual of what was done. I even received a complimentary car wash last time I was there. Personnel are always courteous and take time to answer my questions.
Nice smooth transaction. Ben and Andrew were great to work with!
The sign of a good dealership is how they handle a problem.
I purchased a new battery for my Mazda. It failed, despite it being 2 1/2 months old my car wouldn't start. After testing the battery failed to take a charge. The service department conducted a series of tests twice to make certain it was a bad battery, and my car was not the issue. Bart arranged for a loaner car while they did the testing. There was no charge for anything, due to the batter was under under warranty. When I picked it up Margie sat with me and ... Read More Google - Feb 23, 2026
Went there for a tire rotation and oil change. They did a great job and warned me of a potential upcoming problem. Service was prompt and everyone was very nice.
Got oil change on leased vehicle. I had 2 free oil changes and service desk wanted to charge $94.40! Had to wait till they could find the lease and confirmed there were 2 changes still under lease. The job was done fine. Sometimes look at the files and/or lease contract before a customer arrives. Thank you.
Excellent service with a friendly staff!
Went with my cousin qndnthe finance manager was sensational..we got a cx 30...the very best
Buying a Mazda CX5 for my granddaughter was awesome! Sean and Andrew were terrific. They were both very friendly, knowledgeable, and accommodating. When we picked up the car, Sean spent over an hour going over all the features and answering her questions. We will be recommending them to family and friends!
Prob the worst dealer experience I’ve had. Poor customer service, don’t return calls, difficult to even reach anyone. Would not cover a common issue with Mazda LED headlights after warranty that will likely be recalled when I was 2,000 miles over warranty with a car I hadn’t even had for 15 months. Don’t feel like they stand by their product. Headed back to Subaru soon!
I can always count on their team to fix my Mazda 2. Plus, their service at Bass has always been fast and reliable.
Took care of things over the top!
Quick oil change. Got me in same day, with no availability, when I said I needed to go elsewhere because of time.
Very good and friendly experience!
Scheduling my appointment went smoothly. I had to have a part replaced under warranty.
My oil change and tire rotation was completed quickly while I waited. The vehicle inspection video was thorough and clear. The staff was very courteous and professional.
Love dealing with Mike Bass Mazda, and highly recommend this dealership. Mazda's are well built cars, ride like a luxury vehicle, and we have had them for years. Kudos to the friendly staff at Mike Bass, Bob, Andrew, Sean, Matt.. who have made every trip a peaceful, time efficient, stress free experience. Thank You!
Everyone was so nice to me. They fixed my car quickly and with detailed explanation as to what needed to be done. Great updates regarding the progress of my car repair. Thank you so much!!
I had a great experience taking my car in for an oil change. The employees were very friendly and courteous. No issues. It took less than 1 hour for oil change, tire rotation and car wash.
They took care of us professionally and pleasantly
If I was rating the CX90 it would be a max of 1 start. Frustrated with the constant recalls and overall driving experience of the CX90 (a really disappointing follow up to the outstanding cx9). That being said the service has been good and the lady on the desk is extremely helpful and friendly. I give her 5 stars.
Took some time but front desk girl is super cool and gorgeous so it's whatevs bro. 10/10 would recommend.
9.25.2 Second service appt. Cannot say enough on staffs services. They are very courteous and thorough. Thank you all. Staff VERY professional outlining required procedures and timely service. This was my first visit but not my last with Bass. GREAT group of people.
I’ve been a regular service customer and they do a superb job of servicing my Mazda. They stay in-touch, thoroughly explain everything and always polite & professional.
Sean and Andrew were great to work with. No pressure, no weird vibes. Clean lobby, excellent service. When I picked up my 2025 Mazda CX 5 Sean helped me set up the app, pair my phone and showed me how to work all the features and answered any questions I had. Merry Christmas to me! 🌲
I had a really good experience purchasing my new 2025 CX50 from Mike Bass Mazda. Andrew Hall made it such an enjoyable experience. If you're looking for a Mazda, make sure your check them out! Thanks for everything
Easy to make an appointment for my car. Service people are knowledgeable & friendly.
Andrew was very helpful and kind in helping me choose the perfect Mazda best suited for me. He graciously sat down with me and ran numbers and took the time to explain everything. I highly recommend!
Customer service was terrific! Got me in and out for an oil change. Much appreciated and would highly recommend.
Great service in a timely fashion.
Shawn and Andrew answered every question and made purchasing my new vehicle a pleasant experience.
A very good experience, very professional, very easy to schedule an oil change.Highly recommend.
